Your
complete shopping satisfaction is our number one priority.
If an item you ordered from Summereyewear.com does not
meet your expectations, simply return it either to a
store or by mail within
30 days of receiving it, unless otherwise noted below.
Returning and Refund guidelines:
Returns
Guidelines by Department
All
merchandise purchased from Summereyewear.com
may be returned either to a store or by mail within
30 days of receiving it, unless otherwise noted below.
Additional guidelines are also noted below.
APPAREL,
SHOES & ACCESSORIES
•
All apparel and accessories items: 30 days with receipt
and merchandise must be unworn, with tickets attached,
and accompanied by the original pack list/invoice.
To
Return an Item to us
•
Take the item, invoice and all original packaging and
accessories to Customer Service
here.
Exchanges
To
exchange an item by mail, fill out "Items to Be
Exchanged" on the back of our invoice, indicating
the item you are returning and the new item(s) you want
sent. Please be as specific as possible when describing
the new item. For example, give the item name, color,
size, and so on. Then enclose the invoice with your
return.
The item returned will be credited to the original payment
method and the new item(s) will be charged to the same
payment method. Shipping charges for the returned item
are not refundable. Shipping will be charged for the
new item(s) sent.
A gift you received is not exchangeable by mail. If
you return a gift by mail, the cost of the item and
the sales tax, if applicable, will be credited to the
original payment method when we receive the item.
A
Tracking number will be provided once your transaction
is complete.
Shipping
times, below, apply to shipments in the continental
United States. For shipments sent by Standard to Alaska
and Hawaii, add 2 days to the shipping time. Delivery
to APO/FPO addresses takes 3 to 6 weeks.
Shipping Costs
We
work hard every day to bring you the lowest possible
shipping cost.
The shipping cost for most items is based on the item's
size, weight, shipping method and delivery address.
We calculate the estimated shipping cost with our lowest-price
shipping method and assume all items in your cart are
going to one address. If you select a different shipping
method or multiple addresses, your actual shipping cost
may be higher. You will see your actual shipping cost
during checkout.
 |
|
|
| Delivery
Method |
|
Shipping
Time |
|
 |
|
| Standard |
|
7
to 7 business days |
|
|
Freight
carrier
(The only shipping method for oversize items) |
|
7
to 14 business days |
|
|
Shipping
to a Different Address
If
your order is shipping to an address other than the
billing address on your credit card, we may contact
you to list the alternate address with your credit card
company. This helps prevent fraudulent use of your credit
card. To list the alternate address with your credit
card company, just call the 800 number on the back of
your card and ask the agent to add the address to the
notes on your account. Listing the address before you
place an order helps us process your order more quickly.
|
